FAQs

All your Questions answered in one place

Some of your Questions:

Below you will find quick answers to the questions our authors, buyers, and affiliates ask most often. Browse the categories on the left and right to find help with selling items, handling payments, item discussions, and earning referral income with the program.

Marketplace (4)

How do I become an author?
Becoming an author is simple. Create a free account, complete your profile, and read the submission guidelines for your category. Prepare a polished item with a clear preview, demo, and documentation, then upload it through your dashboard. Our review team checks quality and standards before approving it for sale.
Helpful Resources for Authors
New authors get plenty of support to start strong. The author handbook covers everything from preparing previews and writing solid documentation to pricing strategy and promotion. You will also find video walkthroughs, community forums where experienced sellers share advice, and a dedicated team ready to review your work and answer questions before and after your first item goes live on the marketplace.
How much money can I make?
Earnings depend on the quality of your items, the demand in your category, and how actively you promote your portfolio. Authors keep a share of every sale, and exclusive authors earn a higher rate that grows as their total sales climb. Many sellers build steady passive income by maintaining a catalog of well documented items, updating them regularly, supporting their buyers, and listening closely to feedback to refine each new release they publish over the months that follow their launch.

Authors (5)

Can I offer my items for free on a promotional basis?
Yes. Authors can choose to give selected items away for free during promotional periods to attract new buyers and build a following. Free files are featured each month in a dedicated section, helping you showcase your work to a wider audience, grow your following quickly, and encourage future downloads of your premium catalog of items over time.
An Introduction to the Marketplaces for Authors
The marketplaces connect talented authors with millions of buyers looking for high quality digital products. As an author you list templates, graphics, code, and other creative files for sale, set your prices within the allowed range, and reach a global audience. The platform handles payments, delivery, and tax, so you can focus on creating great work while we take care of the technical details and keep your storefront running.
How do I pay for items on the Marketplaces?
Paying for items is fast and secure. Add the files you want to your cart and check out using a major credit card, PayPal, or your prepaid account credit. Once payment clears, your purchase is available to download immediately from your account, along with the license details and any included documentation. You can revisit your downloads page at any time to grab the latest version of every item you have purchased, review your full order history, and download the matching invoices for your records whenever you need them.

Item Discussion (9)

What Images, Videos, Code Can I Use in my Items?
You may include images, videos, fonts, and code in your items as long as you hold the proper rights or use assets with a compatible license. Always credit third party resources, keep copies of your licenses, and avoid anything restricted. Bundling properly licensed media helps your item stand out while keeping every buyer fully protected.
Can I use trademarked names in my items?
Trademarked names, logos, and brand assets cannot be used in your items without written permission from the rights holder. This protects both you and your buyers from legal issues. When you need to reference a popular product or service, use neutral placeholder names instead. Our review team checks every submission for potential trademark conflicts, and items that misuse protected brands will be rejected until the author removes or replaces the affected content entirely.
How can I get support for an item?
Support for any item is handled directly by its author through the item comments and the dedicated support tab on the item page. After purchasing, open a request describing your issue and include screenshots or steps to reproduce it whenever possible. Most authors respond within one business day. If an item includes a support period, you can ask installation, setup, and usage questions, and request help with bugs covered by the included license terms.

Affiliates (3)

How does the Tuts+ Premium affiliate program work?
The affiliate program rewards you for sending new customers to the marketplace. Share your unique referral link on your blog, social channels, or newsletter, and you earn a commission whenever a first time buyer you referred makes a purchase or deposits credit. Tracking is automatic and transparent through your dashboard.
Tips for Increasing Your Referral Income
Boost your referral income by promoting items that genuinely match your audience and explaining why they are useful. Write honest reviews, create tutorials, and link to specific products rather than generic pages. Place your referral links where engaged readers will see them, refresh older posts with current recommendations, and track which channels convert best so you can focus your effort where it earns the most.